At the Height of Opportunities
Annual Report 2018Read Report
Aeroflot Group Today
in the industry
Operating and Financial Highlights
Passenger traffic (million PAX)
Passenger load factor (%)
Passenger turnover (billion RPK)
Available seat-kilometres (billion ASK)
Revenue (RUB billion)
Net profit / (loss) (RUB billion)
EBITDA (RUB billion) and EBITDA margin (%)
EBITDAR (RUB billion) and EBITDAR margin (%)
As a major European airline, Aeroflot Group ranks among the world’s Top 20 air carriers by passenger traffic.
Leadership in the Russian air transportation market in both domestic and international network flights.
The Russian market is one of the world’s largest air markets still in the process of growth and evolution.
Group companies operate in all market segments providing a wide coverage of the market by product and geography.
Pobeda, the Group’s vibrant LCC extremely popular in Russia, is among the world’s most efficient low-cost airlines.
The high-quality network, ever increasing flight frequency, and new destinations unlock more potential for transfer traffic.
Conveniently located at the intersection of transportation flows between Europe and Asia, Aeroflot is well-positioned to develop its international transit segment.
A young and fuel-efficient fleet with highly standardised types of operated aircraft.
Aeroflot’s commitment to customer service excellence is recognised by both experts and passengers.
A high customer satisfaction index (NPS).
and three regional bases in Sochi,
Yekaterinburg, and Novosibirsk
2023 strategic goals
- Aeroflot sees continued growth potential in both domestic and international transfer markets.
- Our updated Strategy 2023 provides for the Group’s growth to be focused on creating more shareholder value.
Awards and Ratings
World’s strongest airline brand according to Brand Finance
Five Star Global Airline in APEX’s ratings APEX Passenger Choice Awards winner in the Best Global Airline in Europe and Best Seat Comfort in Europe categories
4 Star rating by Skytrax
Best Airline in Eastern Europe at Skytrax World Airline Awards, for the sixth time in a row and for the seventh time in Aeroflot’s history First-time winner of Best Premium Economy Class Airline Catering
World’s Leading Aviation Brand and World’s Leading Airline – Business Class at the World Travel Awards 2018
Europe’s Leading Airline Brand and Europe’s Leading Airline – Business Class at the World Travel
Awards for Europe First-time winner of Europe’s Leading Airline to Asia
Flyer Award’s Favourite International Airline in China
Best European Airline, Best Premium
Economy in Europe, Best Business Class
Best Russian Airline at TripAdvisor Travellers’ Choice Awards
Best Airline in Eastern Europe at the 2018 Business Traveller Awards voted for by UK readers of the magazine
Aeroflot ranked second in Europe and fifth in the world in on-time excellence at FlightStats’ Annual On-Time Performance Service Awards held by FlightGlobal in 2018
Aeroflot was named one of the world’s ten leading full-service airlines by reputable global booking portal eDreams, based on passenger reviews.
Once again the airline was listed among Forbes Global 2000 companies – the biggest, most powerful and most valuable public companies in the world.
The frequent-flyer programme offered by Aeroflot won three categories at the 2018 Freddie Awards: Best Customer Service, Best Redemption Ability, and Best Elite Program. Aeroflot also won the 210 AWARD for the greatest growth potential.
Aeroflot’s legal team was named among Russia’s top corporate legal services by The Legal 500.
Aeroflot for the fourth time won Randstad Award as the most attractive Russian employer in the Transport category.
Aeroflot won the Skyway Service Award in four categories: Best Airline in Business Class (scheduled international and domestic flights), Best Airline in Economy Class (scheduled international flights), and Best Loyalty Program.
Aeroflot Group was named Airline of the Year at the Wings of Russia National Airline Award in the International Scheduled Passenger Carrier category, also winning the Russian Airline of the Year – People’s Choice Prize, Airline of the Year – Domestic Passenger Carrier, Group 1, Airline of the Year – Domestic Passenger Carrier, Group 2 (Pobeda), and Domestic and Regional Passenger Carrier (Aurora).
Aeroflot won the Russian Business Travel & MICE Award as the Best Airline for Business Travellers.
Aeroflot’s Annual Report received an award in the Best Annual Report of the Company with the Market Capitalisation of RUB 40 Billion to RUB 200 Billion category and the Best Annual Report in the Transport Sector of the Annual Report Competition hosted by the Moscow Exchange and the RCB Media Group.
Aeroflot became the first ever Russian company to win the Grand Prix and three more categories at IPRA Golden World Awards, the leading international PR awards.
Pobeda airline won a special award established by Boeing for record utilization of Boeing 737 NG aircraft at the 16th Wings of the Future forum.
Aeroflot attained the highest (third) New Distribution Capability (NDC) certification level offered by the International Air Transport Association (IATA)
Aeroflot’s CEO Vitaly Saveliev signed a landmark contract with CEO of Rostec Sergey Chemezov for 50 MC-21 aircraft
Aeroflot and its subsidiary Aurora carried Russian Olympic athletes to South Korea for the XXIII Olympic Winter Games
Aeroflot completed an audit of compliance with ISO 9001:2015 and ISO 14001:2015
The rating agency Fitch upgraded PJSC Aeroflot’s credit rating to BB–, assigning a Stable outlook
Aeroflot launched the summer schedule introducing six new routes from Moscow which include Saransk, Kyzylorda, Burgas, Naples, Verona and Cairo
The State Kremlin Palace hosted a ceremony celebrating the 95th anniversary of Aeroflot
Aeroflot embarked on a gradual process to move its domestic flights to Terminal B of Sheremetyevo airport
The Board of Directors of PJSC Aeroflot recommended the 2017 dividend at RUB 12.81 per share, i.e. 50% of net profit under RAS, or RUB 14.2 billion
The law On Amending the Aviation Code of the Russian Federation, which was initiated by Aeroflot, came into force. The law allows airlines to blacklist disruptive passengers and refuse to carry them
Vitaly Saveliev was awarded the Order of Alexander Nevsky, the fourth high-level award received by the Aeroflot CEO
Aeroflot launched joint flights with Aerolineas Argentinas from Moscow to Buenos Aires under a code share agreement
Aeroflot airline was recognised as the Best Airline in Eastern Europe by Skytrax World Airline Awards for the seventh time. It also became the fist-time winner of the Best Premium Economy Class Onboard Catering award
Vitaly Saveliev was re-elected as CEO of PJSC Aeroflot for a term of five years
Andrey Chikhanchin was appointed Deputy CEO of PJSC Aeroflot for Commerce and Finance
Aeroflot received its 50th Russian-built Sukhoi Superjet 100. This marked the completion of two firm contracts to buy 30 and 20 jets of this type
Aeroflot signed an agreement for 100 more SSJ100s. The document was signed in the presence of Russian President Vladimir Putin
For the third consecutive year, Skytrax, the world’s leader in assessing airline service quality, affirmed its 4 Star rating for Aeroflot
Rossiya airline moved its scheduled flights from Moscow’s Vnukovo airport to Terminal D at Sheremetyevo airport, Aeroflot’s hub
Aeroflot launched its 2018/2019 winter schedule offering 14 new destinations from Sheremetyevo: from Moscow to the North Caucasus (Vladikavkaz, Grozny, Makhachkala, Nazran, and Nalchik) and to Izhevsk and Ulyanovsk. New flights were launched to CIS countries: from Moscow to Bukhara and Osh, as well as to European destinations – Gothenburg, Dublin and Ljubljana. The new destinations to Southeast Asia are Denpasar and Colombo
The Board of Directors of PJSC Aeroflot approved the Group’s new Growth Strategy titled 100 Million Passengers by Our 100th Anniversary (100 by 100)
Aeroflot completed moving its long-haul domestic flights to Terminal B of Sheremetyevo International Airport
Evgeny Ditrich, Minister of Transport of the Russian Federation, was elected as Chairman of PJSC Aeroflot’s Board of Directors
Sergey Alexandrovsky was elected as CEO of Rossiya airline
Andrey Panov was appointed Deputy CEO of PJSC Aeroflot for Strategy and Marketing
Aeroflot and AeroMexico signed a code share agreement
Head of Russia’s Federal Tax Service Mikhail Mishustin and Aeroflot’s CEO Vitaly Saveliev presented a digital project titled Tax Monitoring Data Mart to Russian Prime Minister Dmitry Medvedev
Krasnoyarsk Territory authorities, Aeroflot, and Krasnoyarsk International Airport signed an agreement to create an Aeroflot Group hub in Krasnoyarsk
Aeroflot launched its 2019 summer schedule adding two new international destinations: Marseille and Palma
Aeroflot Group introduced baggage-free fares for a number of medium-haul flights operated by Rossiya airline and Aeroflot, which have seen a high demand for this service
Company History: Key Milestones
Aeroflot’s history represents an era rich in numerous events leading us to Aeroflot’s 95th anniversary celebrated in 2018. Below are selected milestones that mark the path of Aeroflot’s development.
Since the start of the Great Patriotic War, the Soviet Government suspended all civil aviation flights and Aeroflot switched to supporting the Red Army, with many of its pilots participating in the war.
The post-war period saw the air transportation industry recover and grow stronger with Aeroflot becoming the national symbol of progress in aviation. The Company launched the world’s longest routes, operating transatlantic and transcontinental flights, and became the global leader by passenger traffic.
Aeroflot took on the new Soviet aircraft Il 12, Il 14, and Il 18 with higher-speed aircraft enabling flights to the USA, Canada, Cuba, Japan and other countries.
Following the collapse of the Soviet Union, the unified civil aviation fleet was split into several hundred airlines. However, the state stepped in to prevent unregulated industry fragmentation and saved Aeroflot as a national carrier.
The 2008–2009 global financial crisis left the Company in a challenging financial situation.
A new management team took charge and implemented an anti-crisis action plan including massive fleet additions. Aeroflot launched business process digitisation projects and improved service standards. New services were launched to enhance passenger experience, including the use of mobile phones and Wi Fi access on-board.